FREQUENTLY ASKED QUESTIONS

IS THE JEWELLERY SOLID SILVER/GOLD AND IS IT HALLMARKED?

NO, WE ARE SELLING AND MARKETING ONLY ARTIFICIAL JEWELLERY ON THIS WEBSITE, NO ANY PRODUCT OR ARTICLE ARE REAL (ALL ITEMS AND ACCESSORIES ARE IMITATION “ARTIFICIAL” JEWELLERY AND MADE OF ALLOW METALS ,HIGH QUALITY PLASTICS , BEST FABRICS AND GLASS CRYSTALS AND ARTIFICIAL SYNTHETIC STONES).

HOW DO I KEEP MY JEWELLERY CLEAN ?

There are a number of different finishes available so if in doubt please ask for specific advice regarding the piece you have bought. Generally the following applies.
• To protect it and contribute to it’s longevity, we suggest that you store your jewellery separately and in its original packaging as metals and stones can scratch when they come into contact with each other.
• Do not let your jewellery come into contact with household detergents; undiluted or strong solutions or other chemical products and take care when spraying perfume and hairspray.
• Our colour finish on our Imitation jewellery is likely to tarnish eventually with time and wearing, this is not a manufacturing defect but a property of artificial metal. To restore the original brilliance of the surface, we recommend you first use a polishing cloth.
• Jewellery with set stones can be loosened through wear and impact, check the security of any glass stone set jewellery by shaking the item close to your ear. If there is a slight rattle the stone(s) are no longer secure in their setting and should be checked before any potential loss. Please contact us if you require a setting to be examined.
• Grease and grime within stone settings can be removed using an ultrasonic cleaner or warm water mixed with mild detergent solution; it is wise to put the items into a basket (or sieve) for easy location and removal. Avoid doing this with pearls of other porous glass stones

WHAT ARE THE MATERIALS USED IN OUR ARTICLES AND THERE LIFE ?

All materials which are used in all articles ( ARTIFICIAL JEWELLERY AND FASHION ACCESSORIES ) shown on this website are :- # High Quality Allow Metals ( Mix Artificial Metals )
# Best Fabrics ( Cloth )
# Light Weight Plastic
# Very High Quality Artificial Glass Stones & Glass Crystals
And the life is very good due to material used in making them is very high quality rest all depend how you care them.

HOW LONG WILL MY ORDER TAKE ?

Most items are already in stock and we wil try to send them out within 3- 7 working days however please refer to our E-mail or contact details for any individual item as this could vary. If an item is not in stock or there will be any delay due to some any reason we will notify you via email in the first instance , either we can cancele the order and return your money possibly within 15 working days.

HOW DO I CONTACT YOGI BY YOGI - ARTIFICIAL JEWELLERY & FASHION ACCESSORIES ?

Please email us info@yogibyyogi.com or call or whatsup on +91-8909571260 , we are available 11.30 A.M to 5.00 P.M Monday to Friday.

CAN ORDERS BE PLACED FROM ABROAD ?

YES - COMMING SOON.......

IS THERE GST CHARGED ONLINE ?

All prices on line include GST .

IS THEIR TYPE OF WARRANTY OR GUARANTEE ON ITEMS SOLD ON YOGI BY YOGI .COM ?

We treat each case on an individual basis, looking at wear and tear since purchase and the reason of damage of a particular item. We can try our best to guide you for this but there is " NO "l Warranty or Guarantee of any type on any items sold on our website -" yogibyyogi.com " .

MY PLATED (WITH / BY ARTIFICIAL COLOURS LIKE GOLD & SILVER ETC.) ITEMS ARE WEARING OFF, WHAT CAN I DO ?

Some * of the designs available are made from artificial gold , silver etc. COLOUR plating and these plating can be repeated for frequently worn items to return them to their original condition. There will be a service charge for this and you can contact us for this service * (only for some items).